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Store Associate - The Colony

 

Overview

 

We are seeking a part-time Store Assistant to join our growing pastry business. The Store Assistant will work closely with the Pastry Chef and bakers to assist customers while providing them the menu items they wish to purchase.

 

The ideal candidate will be positive and focused with a minimum of 1 year of experience in customer service, administrative and sales background. In addition, the person should possess excellent communication skills, be friendly and able to adapt to different customer personalities. We are looking for responsible, punctual individuals who are able to cross-sell and up-sell menu items in addition to the ones that the customer wishes to purchase.

 

The ideal candidate should be ready to work hard, possess a strong work ethic in a dynamic and challenging environment and be able to creatively contribute to the success of Ollio. This is a rapidly growing environment and the ideal candidate should be willing to provide ideas and innovation while working closely in a fast-paced team environment.

 

Ollio is built on providing premium quality offerings and customer service to our customers and we expect all our team members to do the same. Sanitation and hygiene are extremely important to us and it is expected that the ideal candidate will follow all health protocols to ensure food safety to protect our customers.

 

Overall, at Ollio, we believe in team work and a positive “can-do” attitude where every team member pulls their own weight independently while executing multiple job tasks.

 

Hands-on training will be provided if the candidate does not possess required experience.

 

Compensation

 

  • Depends on experience; competitive

 

Start Date

  • ASAP

 

Responsibilities

  • Perform opening and closing duties as requested

  • Greeting the guests and taking the food and beverage orders.

  • Receiving the cash drawer at beginning of work shift and counts money in drawer at beginning and end of shift to verify its accuracy

  • Itemizing and totaling the food and beverage orders or rings food and beverage checks into the register.

  • Verifying and recording the identification from standard forms of identification like drivers licenses or passports, reconciling the checks, cash receipts and charge sales with total sales to verify the accuracy of transactions at the end of the work shift.

  • Correctly answering the customer inquiries.

  • Stocking the various products on shelves.

  • Taking the inventory and filling out certain inventory reports.

  • Maintaining a clean and sanitary work area by dusting off shelves, wiping displays/counter, sweeping and mopping.

  • Assisted the customer by preparing, baking and packaging bakery products.

  • Ensured smooth workflow within the department by cooperating with co-workers and superiors.

  • Strived to continuously improve job performance and generate sales by suggestive selling and interacting with customers.

  • Followed the company guidelines and state and federal regulations for proper food handling.

  • Used the product handling procedures, and controls damages according to company Standard Operating Procedures (SOP).

  • Provided quality customer service and offering customer assistance.

  • Maintained a positive and friendly attitude and answered all customer inquiries.

  • Adhered to the safety regulations and guidelines while utilizing the equipment.

  • If needed, pick up items and/or deliver local orders in personal vehicle (business-related mileage will be compensated)

 

Skills

  • Aptitude and passion for pastry arts and culinary arts

  • Be punctual and ready to work in kitchen attire at designated start time

  • Inform Supervisor of any issues related to attendance at the earliest

  • Be willing to learn and take direction

  • Perform all duties according to Ollio standards

  • Be able to lift items such as ingredient bags weighing up to 50 lb (if requested)

  • Possess time management skills to complete the assigned daily task list

  • Able to function in a commercial kitchen and perform duties by standing for extended duration

  • Be willing to ask for direction

  • Able to perform tasks independently

  • Perform under pressure for completing production tasks

  • Strong attention to detail

  • Have reliable transportation to arrive to your work location on time

 

 

Requirements

  • Possess valid work authorization

  • Possess valid Driver's License

  • Possess Food Handlers License (or willing to obtain one)

  • 1+ year of kitchen experience

  • 1+ year of professional pastry or baking experience (preferred)

  • Reside in the north Dallas area

 

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